About the job

The Credit Support Officer plays a key role in ensuring the smooth and efficient progression of credit applications from approval through to settlement. This junior position provides essential administrative and operational support to the Credit team, with a focus on contract preparation, condition management, document coordination, and settlement.

This role is an excellent stepping stone into a career in credit, offering hands-on exposure to the end-to-end lending process. Working alongside experienced Credit Analysts and Credit Managers, the successful candidate will develop a strong understanding of credit operations, lending documentation, and risk management, providing a solid foundation for future progression into credit assessment and analyst roles.

About us

Finstro has been solving financial challenges within B2B Trade finance since 2012 and served global businesses with over $1 billion in Trade Payments.

Finstro provides a complete cashflow management platform, enabling customer and supplier payments and providing innovative credit-based solutions to help businesses grow.

We are the solution to pay and get paid on terms that suit your business.

If you have energy, ambition and want to work for a dynamic, rapid growth, FinTech business, there are exciting opportunities to advance your career by joining our global team.

Key Responsibilities:

• Prepare legal loan contracts and supporting documentation in line with approved credit terms.

• Accurately enter and maintain contract and client data across relevant systems.

• Complete manual calculations required to support contract preparation and credit assessment.

• Assist in constructing deals, processing but not limited to making the final decision

• Manage Credit inbox. Replying and forwarding appropriate email correspondence.

• Email contracts and supporting documents to clients and relevant stakeholders in a timely manner.

• Obtain and review documents from clients to confirm that pre-settlement and post-settlement conditions have been satisfied.

• Check executed contracts for accuracy and completeness prior to finalisation. Keep track of all credit applications, approvals, and denials in the credit management system.

• Contact clients ahead of contract signing to discuss outstanding conditions and clarify contract terms and items

Experience and Skills Required:

• Exceptional attention to detail

• Strong written and verbal communication skills, with the ability to liaise confidently with both internal teams and external stakeholders

• Ability to work under pressure and meet SLAs

• Basic understanding of the various business structures operating in Australia

• At least 12 months of experience working in lending organisation within Australia, or in accounting/audit-related fields

• Bachelor’s degree in Finance, Accounting or equivalent preferred

• Ability to proficiently manage multiple tasks at the same time

What we offer:

• Competitive compensation package including superannuation and benefits.

• Opportunity to work with cutting-edge technologies in a dynamic and innovative environment.

• Collaborative and supportive team culture.

If you're looking to build a career in credit, this is the perfect opportunity to join a supportive team, gain hands-on experience and develop the skills needed to progress into future Credit Analyst and broader credit roles. Apply now!

This role is based in Sydney, Australia. Candidates must be in and authorised to work in Australia.